Billing Terms & Conditions

At FamNoble, we are committed to providing a safe and secure shopping experience for fireplaces, saunas, and outdoor living products. These Billing Terms & Conditions outline how we process payments, manage orders, and protect against fraudulent activity.

Title

1. Order Acceptance & Right To Refuse

2. Payment Policy

3. Fraud Prevention & Security

4. Billing Erros & Adjustments

5. Refunds & Returns

6. Taxes & Fees

7. Contact Us

1. order acceptance & right to refuse

We reserve the right to refuse any order placed with us at our sole discretion.

Orders may be limited or canceled under the following conditions:

- Multiple orders placed by the same customer account

+ Orders using the same credit card

+ Orders sharing the same billing and/or shipping address

- If an order is changed, adjusted, or canceled, we will attempt to notify you using the email address provided at checkout.

2. payment policy

- All transactions are processed in U.S. Dollars (USD).

- Accepted forms of payment include Visa, Mastercard, American Express, Discover, PayPal, Shop Pay, Google Pay, and Apple Pay.

- For orders under $100, a flat-rate $9.95 shipping fee applies (see Shipping Policy).

- By completing checkout, you authorize FamNoble (and our payment processors) to charge your selected payment method for the full order amount, including product cost, shipping, and applicable taxes.

3. fraud prevention & security

- To ensure the safety of your transactions, we use SSL encryption and PCI-compliant payment processing.

- Orders flagged as suspicious or high-risk may be held for review or canceled.

- We may request additional verification, such as proof of identity or billing authorization, before fulfilling certain orders.

4. billing errors & adjustments

In the event of a billing error, FamNoble reserves the right to correct the issue by:

- Adjusting the charge to reflect the correct price

- Refunding the incorrect amount

- Canceling the affected order and notifying you by email

- If a pricing or product listing error occurs, we are not obligated to honor the incorrect price.

5. refunds & returns

All refunds are issued back to the original payment method used during checkout.

Refund eligibility is subject to our Refund & Return Policy.

6. taxes & fees

- Applicable state and local sales taxes are calculated at checkout.

- Customers are responsible for any additional taxes or duties required by their local jurisdiction.

7. contact us

For billing-related questions or concerns, please reach out to our support team:

Email: support@famnoble.com
Phone: +1 (786) 927-7950