Shipping Policy

At FamNoble, we keep shipping simple, transparent, and reliable.

Title

1. Order Confirmation

2. Order Shipment & Tracking

3. Shipping Options & Delivery Services 

4. Why Choose Us?

5. Damaged or Defective Deliveries

6. Frequently Asked Questions (FAQ)

7. Terms of Use

1. order confirmation

Once you place an order, you’ll receive an instant confirmation email verifying that your order has been received and your payment authorized.

 

Processing Time: Orders are prepared and shipped within 1–2 business days (Monday–Friday, excluding holidays).

 

Transit Time: Standard shipping typically takes 2–7 business days (Monday–Friday) depending on your location.

2. order shipment & tracking

When your order leaves our warehouse, you’ll receive a tracking number by email within 24 hours.

 

Tracking lets you follow your order in real time.

 

If you don’t receive tracking within six business days, please contact us at support@famnoble.com.

 

Note: We currently ship only within the United States.

3. shipping options & delivery services

Standard Shipping (All Orders):

 

- Always free on every order.

- Delivery to your doorstep with reliable carriers.

- Transit time: 2–7 business days.

 

Threshold Delivery (Optional, Select Items):

 

- Delivered to your porch, garage, or sheltered area.

- Available for heavy items such as fireplaces and saunas.

- Additional fees may apply.

4. why choose famnoble?

  • Free shipping on all orders
  • Fast processing (1–2 business days)
  • Reliable carriers with tracking updates
  • Secure packaging for fragile units
  • Dedicated support team at support@famnoble.com

5. damaged or defective deliveries

We take every precaution to ensure your order arrives safely. However, if your order arrives damaged:

 

- Inspect your package carefully before signing for delivery.

- If the packaging is visibly damaged, do not sign and refuse the delivery.

- Contact us immediately at support@famnoble.com with photos of the damage.

- Signing for a damaged order may void eligibility for return or replacement

6. frequently asked questions (faq)

1. How long does shipping take?
Orders ship within 1–2 business days and typically arrive in 2–7 business days depending on your location.

 

2. Do you charge shipping fees?
No — all orders include free shipping within the United States.

 

3. Do you offer Threshold Delivery?
Yes. For select items, Threshold Delivery is available. Your order will be delivered to your porch, garage, or sheltered area instead of curbside.

 

4. Do you ship outside the USA?
No. We currently only ship within the United States.

 

5. Can I track my delivery?
Yes. A tracking number is emailed to you within 24 hours of shipment so you can follow your order in real time.

 

6. What if my package arrives damaged?
Please inspect your order before signing. If the packaging is visibly damaged, do not sign and refuse delivery. Contact us immediately at support@famnoble.com so we can arrange a replacement or resolve the issue.

7. terms of use

By purchasing from ww.famnoble.com, you agree to our Shipping Policy and Terms of Use. If you do not agree, please do not use the site.